Administration

© 1997 Digital Integration (NZ) Ltd

 

Printing Tab

 

 

Purpose

Use this tab to configure how i-Mail prints e-mail messages to NetWare print queues.

General Use

Wrap Long Lines Between

Default: On, Between 72 and 80

Use this option to prevent mail without line breaks from printing off the edge of the page. i-Mail will look for non-word characters from the start wrap point up to the end wrap point and automatically start a new line. If no word break is discovered by the maximum break point a dash (-) will be appended to the line and the line will be wrapped at that point.

Submit Jobs On Hold

If you want to control when your print jobs are printed, i-Mail can put jobs on hold as they are printed. User intervention is then required to release or delete the print jobs.

 

Concepts

This feature was initially designed for the purpose of sharing a 'Sales' user account. With this e-mail account the problem was that if the mail all went to one sales person or to the sales manager, either that sales person would get all the business or the sales manager was wasting time on a job that they need not do. The other method was to cc: the message to all sales people however this caused the customer to be called by most of the sales people. By providing an 'E-Fax' capability the orders now come out of the printer for the least busy sales person to manage.

This system also provides a convenient way for users who ordinarily print their e-mail to have it done for them automatically any time of day or night without worrying about having their PC logged in or switched on.

Other such uses could be:
Fax@company.com for a generic e-fax service for your company.
Help@company.com to facilitate a more effective help desk system.
PriceLists@company.com to give to your suppliers to send regular price book updates.

To set up these types of services simply add a user in the 'Accounts Tab' of i-Mail with the name of the generic mailbox (i.e. PriceLists) and specify the print queue. If you also want these messages put into a specific users mailbox the easiest way is to set the Mail Store directory to that of the user required. This is easier to manage requires less processing on the part of the server.

 

 

© 1997 Digital Integration (NZ) Ltd